Year: 2015

Brand resurrection

Brand resurrection. Reviving a dying brand

I admit it – I called them for dead. I thought Blackberry were gone. I think a lot of us did. But if this article in AdAge is more than just hype on the part of the company and its ad agency, perhaps that call was premature. I am still cautious about whether Blackberry are growing or simply not fading, but the great news for brands that seem to be in a death spiral is that you can pull out, or at least halt the decline, if you’re prepared to make the changes needed. So what are Blackberry doing that others could learn from?

5 strategies for brand growth

5+ strategies for brand growth

As John Hagel has observed, the middle market is dying as market dynamics radicalise. At one end, the sectors that are scaling continue to expand footprint and influence; at the other, the long tail stretches further as the market fragments into more and more bit players fighting for a percentum of market share. This dissolution of the middle ground as a viable competitive position leaves most brands with five growth options in my opinion: three are about growing bigger; two suggest growing smaller (but heightening profit as you do so). Here’s how I map the options:

Follow the brand insights

Follow the brand insights

At his presentation at The Un-Conference, Chris Wren included this deceptively simple observation: “Follow the insights,” he suggested, “Wherever they may lead”. I was struck immediately by the extent to which brands don’t. Too often it seems research functions as something of a confirmation bias – reinforcing beliefs that are already deeply held.

Are corporate brands dead

Are corporate brands dead?

Recently Jan Rijkenberg raised some interesting points in an article (thanks Jeremy) in which he questioned the importance, indeed the relevance, of underpinning individual brands with the identities of their corporate owners. It does brands no favours, he suggests, to collectivise them as part of the bigger entity. In so doing, he maintains, they lose their individuality and therefore their specific appeal.

New brand conversations

New brand conversations

Nice piece on the Adidas campaign (thanks for sharing, Dan Ball) draws attention to the need for brands to shift from talking up their products to talking with their customers about the things that matter to them. In this case Adidas puts Luis Suarez out-front and uses the occasion to start a discussion on people’s reactions to those who are successful with the hashtag #therewillbehaters. As Adidas’ director of global brand strategy, Stefanie Knoren points out, “If you put up [this] hashtag … it is not just enough to talk about new boots. People are expecting a conversation around that with you.” A wider brand discussion Increasingly, brands are placing their products and its values and beliefs in the context of a wider discussion. The danger? That the issue overwhelms the product and consumers are more interested in that than what you are trying to ship. Or they’re not interested and give the messages and the product the cold shoulder. The opportunity? To reflect an ethos that people are drawn to, that lifts their esteem …

20 questions for activist brands

20 questions for activist brands

As more brands seek to engage in what Denise Yohn has referred to as the “cultural conversations” of today, they encounter reactions ranging from strong endorsement to cynicism about their motives. Starbucks, for example, hit turbulence with its Race Together campaign. (There’s an excellent analysis of why here.) Levis on the other hand seems to have had an easier ride with its Water<Less campaign. Patagonia’s Don’t Buy This campaign was hailed by many as honest, genuine and utterly in keeping with their beliefs.

UnConference Miami 2015

Speaking at The Un-Conference

Back in Florida in a few days to speak at this year’s Un-Conference at the Versace Mansion in South Beach alongside Derrick Daye, Gerard Gibbons, Brad VanAuken, Pete Canalichio, Chris Wren, Hilton Barbour and Ashley Konson. This year’s theme is brand leadership, something we’re all thriving for. And with a line-up like this, expect plenty of opinions. Should be fun. If you haven’t booked yet, there may still be places left. Acknowledgements Photo of “Entrance Gianni Versace Mansion”, taken by Phillip Pessar, sourced from Flickr